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Support

Need a hand, found a bug, or have a question? We read every message.

Email support

Or write to us directly at support@polson.app. We aim to reply within a few days.

Common questions

How much does Polson cost?

One five-game circuit is free every day, for as long as you have the app. A single one-time purchase of £7.99 lifts the daily limit and unlocks every engine game and the hand-produced premium activities inside circuits — hundreds of premium games' worth. If you ever work through all of it, optional £1.99 packs add hundreds more rounds, and points you earn in play can be exchanged for Fact Battle packs. There is no subscription and nothing renews.

I bought a pack but it isn’t showing. How do I restore it?

Open the app, go to the store or paywall screen, and tap Restore Purchases. Make sure you’re signed in with the same Apple ID you used to buy. If it still doesn’t appear, email us and we’ll sort it out.

How do I get a refund?

Purchases are handled by Apple, so refunds are requested through Apple at reportaproblem.apple.com. If something went wrong on our end, let us know and we’ll help.

How do I delete my account and data?

In the app, go to Account → Delete account. This permanently deletes your account, revokes your Sign in with Apple token, and removes your data from our systems. It cannot be undone, and it does not refund past purchases.

What data does Polson collect?

Only what the app needs to work — your gameplay progress and which packs you own — synced to your account. We don’t collect your name or email, we don’t use ads or trackers, and we never sell your data. Full detail is in our Privacy Policy.

Does Polson work across my devices?

Yes. Sign in with Apple and your progress syncs across the iPhones and iPads signed into your Apple ID.


Polson is provided by Ricky Chopra. Contact: support@polson.app